Terms
Terms of using calm.wedding
This is a courtesy translation. The binding version of these terms is the Polish one at Regulamin. Where the two differ, the Polish text applies. The clauses below rest on Polish consumer law, and the statutory references are given in their Polish form for that reason.
§1. Who provides the service
The provider is Agnieszka Stachurska-Radomska, operating calm.wedding as an unregistered activity under Polish law (art. 5 of the Entrepreneurs' Law) — without a business registry entry, for as long as revenue from the service stays under the statutory threshold above which registration becomes required. Address: Płużańska 14, 02-470 Warsaw, Poland. Tax number (NIP): 5222928248. Contact: hello@calm.wedding and the contact form.
§2. What the service is
calm.wedding is a web application for the wedding day, published at the event's own address (a subdomain). A guest opens it in a browser after scanning a QR code — nothing to install, no account to create. The service covers the floor and site plan, seat search, the running order, place and travel cards, and a shared gallery of guests' photographs.
The service is ordered by the couple or by whoever is organising the wedding (the “Organiser”). The Organiser is responsible for the content they enter — the guest list in particular — and for having the right to process it.
What it takes to work. On the guest's side: a phone or computer with a current browser (Chrome, Safari, Firefox or Edge), JavaScript and cookies enabled, and internet access the first time the page opens — once loaded, the seat, the running order and travel details stay visible without a signal. On the Organiser's side, additionally: a working mailbox, because the panel opens with a link sent to that address. Nothing needs installing and no password account is created.
§3. Draft and publication
- Building an event is free. Only the Organiser sees the draft, after signing in.
- A draft with no changes is deleted after 7 days and the address returns to the pool. We email a warning on the fifth day.
- Publication requires payment. Only then are the QR code and the guest link created, and the event address is reserved permanently — we will not assign it to another wedding later.
§4. Payment and plans
The fee is one-off, for one event: no subscription and no guest limit on any plan. The Organiser picks the plan at publication and it cannot be changed afterwards. Payment is handled by the payment provider named in the sub-processor register. We issue an invoice on request submitted through the contact form.
Payment is currently available only to Organisers connecting from within the European Union — a technical restriction based on IP geolocation, not citizenship. If you live outside the EU, write to us through the contact form.
| Plan | Price, gross | Gallery accepts files | Gallery capacity | Photographs and page available |
|---|---|---|---|---|
| Miejsca | 199 zł | 48 hours from opening | 5 GB | 60 days from the wedding date |
| Wesele | 499 zł | 30 days from opening | 25 GB | 12 months from the wedding date |
| Pamiątka | 999 zł | 30 days from opening | 25 GB | 5 years from the wedding date |
The retention term does not cover guest data. Guests' names and their table assignments are deleted from the event document 60 days after the wedding date — on every plan, without exception, and with no option to extend it for a fee. The longer terms in the table above cover only photographs, videos and the event page, which is the couple's own content. Guests are not a party to this contract and must not lose out on a choice of plan they did not make.
§5. Right of withdrawal
A consumer has the right to withdraw from the contract within 14 days without giving a reason. Because publishing an event is the supply of digital content before that period expires, at purchase we ask for express consent to begin performance immediately and for acknowledgement that this consent means losing the right of withdrawal (art. 38(13) of the Polish Consumer Rights Act).
Until publication nothing has been supplied and nothing is payable — which is why building the whole event is free. If after paying it turns out the service does not work as described, we refund; write to us.
§6. Availability and interruptions
We make every effort to keep an event available without interruption, with particular care on the wedding day. The app also works on a weak signal: once loaded, the seat, the running order and travel details stay visible offline. We are not liable for interruptions caused by failures at the infrastructure provider, on the Organiser's or guests' networks, or by force majeure.
§7. Guests' content
- Photographs and videos are added by guests. The Organiser can delete any of them in the panel.
- We strip the metadata, including location, from every file before storing it.
- We remove unlawful content on report. Reports come through the contact form.
- The gallery is available for the term of the chosen plan — 60 days to 5 years from the wedding date (§4). Two weeks before the end we send a link to download everything.
Unlawful content is prohibited. The Organiser and guests may not supply unlawful content: material infringing copyright or the personal rights of others, offensive material, material inciting hatred, or material depicting people in a way they have not agreed to. A wedding is a private event, but a photograph from it concerns everyone who appears in it.
Who can see an uploaded photograph. The gallery runs at the event's address. The Organiser may protect it with one shared guest password; this creates no individual guest accounts. Without that option, anyone who knows or obtains the address can open it. With it, anyone who has both the address and shared password can open it, including someone the couple did not invite. We publish the address nowhere and exclude event pages from search engine indexing, but forwarding the address (and the password, when used) gives access. By uploading a file, a guest acknowledges and agrees to this. Anyone who does not want their photograph to be reachable that way should not upload it — sending it to the couple privately remains possible and has nothing to do with us.
For how long. An uploaded file is available until it is deleted or until the retention term the couple chose with their plan (§4) has passed —whichever comes first. That term is 60 days to5 years from the wedding date, and it is stated on the upload screen before a guest sends anything. A file can be deleted by the guest who uploaded it, by the couple in the panel, and by us following a report of unlawful content. After the term we delete the whole gallery automatically and irreversibly, whether or not anyone has asked.
Who owns the photographs. Rights in the photographs and videos stay with the people who took them — we acquire no rights in them. So that the gallery can work at all, adding a file grants us a free licence solely to store it, to process it as technically necessary to display it, and to show it to the other guests at that wedding. The licence ends when the file or the whole event is deleted. We do not use your photographs in marketing, we do not show them outside your event, and we do not train models on them.
§8. Complaints
Complaints go through the contact form or by email. We consider them within 14 days. A consumer may also use out-of-court complaint procedures, including help from a district or municipal consumer ombudsman or the Polish Trade Inspection.
§9. Personal data
How we process data is described on the privacy page, and the list of processors in the sub-processor register. For guest data the Organiser is the controller and we are the processor; these terms together with the privacy page constitute the data processing agreement.
§10. Changes to these terms
We notify the Organisers of active events by email 14 days in advance. For an event already paid for, the terms as they stood on the day of purchase apply.
§11. Blocking access
We may block access to an event only where it is necessary: on a gross breach of the prohibition in §7, on an attempt to harm the service or other events, or where a lawful demand from a competent authority requires it. Before doing so we make contact by email and set a time to fix the problem, unless delay would risk harm to someone. Blocking on the wedding day is a last resort — if removing one photograph will do instead of taking down a whole event, we remove the photograph. If we block a paid event through no fault of the Organiser, we refund the fee.
§12. Governing law and disputes
Matters not covered by these terms are governed by Polish law. That choice does not deprive a consumer of the protection of the mandatory provisions of the state of their habitual residence.
A dispute with a consumer is heard by the court having jurisdiction under the Polish Code of Civil Procedure — we do not impose the court of our own seat. Before court, out-of-court resolution is available through the provincial Trade Inspection inspector or a district or municipal consumer ombudsman. Using those routes is voluntary for both sides.
§13. What we are in relation to guests' photographs
The gallery is a hosting service within the meaning of the Digital Services Act (Regulation 2022/2065, DSA): we store files that guests upload, at their request and on their behalf. We do iton a temporary and ancillary basis — so that a couple gets the photographs from their own wedding in one place, not so that we run a content service. Three things follow:
- We store for a term fixed in advance — 60 days to5 years from the wedding date, depending on the plan (§4) — and then delete, automatically and not on request. We do not offer indefinite storage: every plan has a stated end date. This is not an archive or a backup; downloading everything is the couple's to do, and we remind them two weeks beforehand.
- Photographs belong to one wedding and are available at its address — directly or, when the Organiser enables it, after one shared password (see §7). We do not publish the address, we do not index event pages, we build no catalogue or search engine out of these photographs, and we show them to nobody outside that one event. Disseminating content on the internet is neither the purpose of this service nor its principal function — it is a consequence of a link opening without an individual guest account.
- We do not review photographs in advance. We are under no general monitoring obligation (art. 8 DSA) and do not want one — looking through other people's wedding photographs would be exactly the intrusion this service is meant not to make. We act on reports.
How to report content. Anyone — a guest, the couple, a person who appears in a photograph, or anybody else — can report unlawful content to us through the contact form or by email to hello@calm.wedding. In a report please give the event address, identify the file and briefly explain why. We consider reports without delay and inform the reporter of the outcome if they give an address. If we remove or block a file, we also notify the person who uploaded it — where that is possible — stating the reason and explaining that the decision can be contested.